
How to Improve Productivity with ChatGPT
Discover 5 practical ways to use ChatGPT to improve productivity, save time, and streamline your business workflow in 2025.
Discover 5 practical ways to use ChatGPT to improve productivity, save time, and streamline your business workflow in 2025.
Compare Google NotebookLM and ChatGPT Projects to find the best AI tool for your business needs in 2025. See features, strengths, and use cases.
Discover the differences between ChatGPT, Gemini, and Perplexity for business research. Compare features, strengths, and best uses to choose the right AI tool.
Discover how DeepResearch by ChatGPT helps businesses save time, gather credible data, and make better decisions with AI-powered research.
Compare ChatGPT and Claude for business use. Learn their strengths, differences, and which AI tool fits your workflow best in 2025.
In 2025, ChatGPT has evolved from a trending tech novelty into a reliable business tool used daily across industries. Whether your company runs WhatsApp campaigns,
Discover how Mekari Sign and Callindo simplify secure, legally compliant easy digital signatures for businesses in Indonesia.
Discover why digital signatures are essential in today’s AI-driven business workflows. Learn how Callindo and Mekari Sign help secure your digital transformation.
In today’s competitive customer service landscape, Indonesian call centers must go beyond outdated manual monitoring. Modern Quality Control powered by AI enables 100% call auditing, real-time feedback, and sustainable performance improvements. Combined with smarter hiring and continuous agent coaching, this approach ensures constant high quality, better compliance, and a stronger customer experience—without increasing operational overhead.
The article “Dos and Don’ts of Call-Center Quality Assurance in Indonesia” by Yeni Rahmawati, published on July 22, 2025, discusses the critical role of quality assurance (QA) in Indonesian call centers. It highlights increasing customer expectations and tightening regulatory oversight from bodies like Bank Indonesia (BI), the Financial Services Authority (OJK), and the Personal Data Protection Law (UU PDP). The article emphasizes that effective QA helps maintain compliance, control costs, and build customer loyalty. Key “Dos” include capturing 100% of interactions, mapping scorecard items to specific rules and regulations, localizing speech-to-text engines for Bahasa Indonesia, weighting soft skills equally with policy adherence, providing rapid clip-based micro-coaching, correlating QA scores with business outcomes, running weekly calibration sessions, automating alerts for critical breaches, and documenting all model and rule changes.
Discover 5 practical ways to use ChatGPT to improve productivity, save time, and streamline your business workflow in 2025.
Compare Google NotebookLM and ChatGPT Projects to find the best AI tool for your business needs in 2025. See features, strengths, and use cases.
Discover the differences between ChatGPT, Gemini, and Perplexity for business research. Compare features, strengths, and best uses to choose the right AI tool.
Discover how DeepResearch by ChatGPT helps businesses save time, gather credible data, and make better decisions with AI-powered research.
Compare ChatGPT and Claude for business use. Learn their strengths, differences, and which AI tool fits your workflow best in 2025.
In 2025, ChatGPT has evolved from a trending tech novelty into a reliable business tool used daily across industries. Whether your company runs WhatsApp campaigns,
Discover how Mekari Sign and Callindo simplify secure, legally compliant easy digital signatures for businesses in Indonesia.
Discover why digital signatures are essential in today’s AI-driven business workflows. Learn how Callindo and Mekari Sign help secure your digital transformation.
In today’s competitive customer service landscape, Indonesian call centers must go beyond outdated manual monitoring. Modern Quality Control powered by AI enables 100% call auditing, real-time feedback, and sustainable performance improvements. Combined with smarter hiring and continuous agent coaching, this approach ensures constant high quality, better compliance, and a stronger customer experience—without increasing operational overhead.
The article “Dos and Don’ts of Call-Center Quality Assurance in Indonesia” by Yeni Rahmawati, published on July 22, 2025, discusses the critical role of quality assurance (QA) in Indonesian call centers. It highlights increasing customer expectations and tightening regulatory oversight from bodies like Bank Indonesia (BI), the Financial Services Authority (OJK), and the Personal Data Protection Law (UU PDP). The article emphasizes that effective QA helps maintain compliance, control costs, and build customer loyalty. Key “Dos” include capturing 100% of interactions, mapping scorecard items to specific rules and regulations, localizing speech-to-text engines for Bahasa Indonesia, weighting soft skills equally with policy adherence, providing rapid clip-based micro-coaching, correlating QA scores with business outcomes, running weekly calibration sessions, automating alerts for critical breaches, and documenting all model and rule changes.
Message Succesfully Sent!
Thank you for your interest, we will get back to you as soon as possible