Callindo AI Call Quality Control Audit

Q: What recording formats are accepted for the audit?

We accept recordings in MP3 or WAV format with a maximum size of 10MB.

Q: How long will it take to receive the audit report?

Audit reports are delivered directly to your email within minutes of successful record submission.

Q: Is this service really free?

Yes, the initial audit service is free with no ongoing obligations. To receive the QA report, you only need to upload one recording.

Q: What are the benefits of this audit report?

Audit reports help you:Identify errors or discrepancies in standardsImprove compliance and CSAT.They also provide more effective coaching direction to agents.

Instantly identify call quality issues and deliver targeted coaching to improve CSAT and compliance.

Upload a single call recording and receive a free QA Audit Report, delivered straight to your email in minutes.

Improve Compliance

Improve compliance and CSAT by identifying your agents’ key issues.

Performance Optimization

Enhance call quality, boost conversions, and eliminate poor interactions.

Effective Coaching

Get personalized Indonesian-language coaching tips for each agent.

Get a Free Call Quality Audit

Upload a single call recording (max. 10MB) and receive an evaluation report from our professional QA team — quickly and directly via email, free of charge.

“The insights we gained from the one-day session truly transformed how we coach our team.”

Agam Prastyo

QA Manager, PT. Telekol Manajemen Finansial

Some of Our Clients

“Wawasan yang kami dapatkan dari sesi satu hari benar-benar mengubah cara kami dalam membina tim.”

Agam Prastyo

QA Manager, PT. Telekol Manajemen Finansial

Beberapa Klien Kami

Clear Pricing, Real Benefits

Starter Pack

USD

179

500

Calls

From

$0.36

/Call audit

Growth Plan

USD

449

2,000

Calls

From

$0.23

/Call audit

Pro Monitoring

USD

1,449

10,000+

Calls

From

$0.14

/Call audit

Starter Pack

USD

2,750,000

500

Calls

IDR

5,500

/Call audit

Growth Plan

IDR

6,400,000

2,000

Calls

IDR

3,200

/Call audit

Pro Monitoring

IDR

22,000,000

10,000+

Calls

IDR

2,200

/Call audit

Frequently Asked Questions

Talk to our sales team to learn more

What recording formats are accepted for the audit?

We accept recordings in MP3 or WAV format with a maximum size of 10MB.

How long will it take to receive the audit report?

Audit reports are delivered directly to your email within minutes of successful record submission.

Is this service really free?

Yes, the initial audit service is free with no ongoing obligations. To receive the QA report, you only need to upload one recording.

Is my recording data secure?

We maintain the confidentiality and security of all submitted data. Records are only used for audit purposes with your consent.

What are the benefits of this audit report?

Audit reports help you:

Identify errors or discrepancies in standards
Improve compliance and CSAT.
They also provide more effective coaching direction to agents.