Improve compliance and CSAT by identifying your agents’ key issues.
Enhance call quality, boost conversions, and eliminate poor interactions.
Get personalized Indonesian-language coaching tips for each agent.
“The insights we gained from the one-day session truly transformed how we coach our team.”
QA Manager, PT. Telekol Manajemen Finansial
“Wawasan yang kami dapatkan dari sesi satu hari benar-benar mengubah cara kami dalam membina tim.”
QA Manager, PT. Telekol Manajemen Finansial
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/Call audit
USD
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/Call audit
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IDR
/Call audit
IDR
Calls
IDR
/Call audit
IDR
Calls
IDR
/Call audit
We accept recordings in MP3 or WAV format with a maximum size of 10MB.
Audit reports are delivered directly to your email within minutes of successful record submission.
Yes, the initial audit service is free with no ongoing obligations. To receive the QA report, you only need to upload one recording.
We maintain the confidentiality and security of all submitted data. Records are only used for audit purposes with your consent.
Audit reports help you:
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