QA every call. Fix quality issues in 24 hours. No integration

Try AIQC because it shows you exactly where quality breaks fast. We review real calls, score every key KPI, and give Bahasa Indonesia coaching tips for each agent. Start with a quick sample and see actionable insights within 24 hours. Low effort, low risk, immediate clarity.
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Why teams try AIQC first

Immediate visibility

See the real issues hidden in everyday calls within 24 hours.

Low effort

No tech integration required to start. We can work from sample recordings.

Coaching that sticks

Tips are written in Bahasa Indonesia for fast adoption by agents.

Manager clarity

Leaders get concise summaries, leaderboards, and red-flag alerts.

Compliance you can prove

Consistent scoring, audit trails, and script adherence checks.

Choose Your Priority

Pick the outcome you want to improve first. We tailor the snapshot and coaching to that goal.

CSAT

Boost satisfaction & reduce escalations (tone, understanding, resolution, next steps).

Compliance

Reduce risk & prove adherence (scripts, disclosures, verification, restricted phrases).

Sales performance

Lift conversion & quality of follow-ups (discovery, objections, closing).

Efficiency

Lower AHT & repeats (structure, silence, repetition, handle time vs. resolution).

How it Works

1. Align on standards

We set up the AI using your existing scorecard and compliance rules. No tech integration is needed—just provide us with your sample call data.

2. AI review your sample

The AI rapidly analyzes your sample, scoring every call against the agreed-upon standards. This immediately reveals your team’s patterns and quality gaps.

3.Coach with tips + manager summary

You get ready-to-use coaching tips in Bahasa Indonesia for agents, plus concise manager summaries and red-flag alerts to prioritize efforts.

What You Get & The Immediate Impact

Drive Performance from Day One: Deliverables Built for Results

Higher Customer Satisfaction (CSAT)

Achieved through consistent, data-driven coaching powered by Per-call scoring across 8 KPIs + Overall Score.

Stronger Compliance

Proved via automated adherence checks, consistent scoring, and audit trails that reduce risk and prove legal/procedural adherence.

Faster Agent Improvement

Driven by adoption-boosting, personalized Bahasa Indonesia coaching notes per call for quick and effective skill transfer.

Increased Leader Productivity

Leaders save time and gain focus with Team patterns, red flags, and a weekly one-page executive summary that filters out noise and highlights the few calls requiring human attention.

Fewer Repeat Calls

Resulting from the system identifying and addressing root-cause gaps related to next steps, resolution, and agent understanding.

Ready to see it on your calls?

Frequently Asked Questions

Talk to our sales team to learn more

How fast can we see value?

In most cases we provide a 1 day snapshot from sample data. You’ll see top issues, strengths, and ready-to-use coaching tips immediately.

No. To start, we can work from shared recordings. API integration is optional and can come later.

Agent coaching is in Bahasa Indonesia. Reports are available in Bahasa Indonesia and English.

We sign an NDA, use secure transfer, and apply least-privilege access. Data is used only for your QA.

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