See the real issues hidden in everyday calls within 24 hours.
No tech integration required to start. We can work from sample recordings.
Tips are written in Bahasa Indonesia for fast adoption by agents.
Leaders get concise summaries, leaderboards, and red-flag alerts.
Consistent scoring, audit trails, and script adherence checks.
Pick the outcome you want to improve first. We tailor the snapshot and coaching to that goal.
Boost satisfaction & reduce escalations (tone, understanding, resolution, next steps).
Reduce risk & prove adherence (scripts, disclosures, verification, restricted phrases).
Lift conversion & quality of follow-ups (discovery, objections, closing).
Lower AHT & repeats (structure, silence, repetition, handle time vs. resolution).
We set up the AI using your existing scorecard and compliance rules. No tech integration is needed—just provide us with your sample call data.
The AI rapidly analyzes your sample, scoring every call against the agreed-upon standards. This immediately reveals your team’s patterns and quality gaps.
You get ready-to-use coaching tips in Bahasa Indonesia for agents, plus concise manager summaries and red-flag alerts to prioritize efforts.
Drive Performance from Day One: Deliverables Built for Results
Achieved through consistent, data-driven coaching powered by Per-call scoring across 8 KPIs + Overall Score.
Proved via automated adherence checks, consistent scoring, and audit trails that reduce risk and prove legal/procedural adherence.
Driven by adoption-boosting, personalized Bahasa Indonesia coaching notes per call for quick and effective skill transfer.
Leaders save time and gain focus with Team patterns, red flags, and a weekly one-page executive summary that filters out noise and highlights the few calls requiring human attention.
Resulting from the system identifying and addressing root-cause gaps related to next steps, resolution, and agent understanding.
Achieved through consistent, data-driven coaching powered by Per-call scoring across 8 KPIs + Overall Score.
Proved via automated adherence checks, consistent scoring, and audit trails that reduce risk and prove legal/procedural adherence.
Driven by adoption-boosting, personalized Bahasa Indonesia coaching notes per call for quick and effective skill transfer.
Leaders save time and gain focus with Team patterns, red flags, and a weekly one-page executive summary that filters out noise and highlights the few calls requiring human attention.
Resulting from the system identifying and addressing root-cause gaps related to next steps, resolution, and agent understanding.
In most cases we provide a 1 day snapshot from sample data. You’ll see top issues, strengths, and ready-to-use coaching tips immediately.
No. To start, we can work from shared recordings. API integration is optional and can come later.
Agent coaching is in Bahasa Indonesia. Reports are available in Bahasa Indonesia and English.
We sign an NDA, use secure transfer, and apply least-privilege access. Data is used only for your QA.
Message Succesfully Sent!
Thank you for your interest, we will get back to you as soon as possible
